Customer Service
Everything you need to know about Conditions Apply — shipping, returns, sizing and more.
Where is Conditions Apply based?
Conditions Apply is an independent womenswear brand based in London, offering designer dresses, tops, kaftans and trousers, focused on beautifully handcrafted, sustainable small-batch fashion.
What does Conditions Apply sell?
We design women's dresses, tops, kaftans, trousers and skirts — created in small batches with an emphasis on quality, craftsmanship and sustainability.
Do you offer free delivery?
Yes, we offer free worldwide shipping on all orders.
What is your return policy?
Unworn items in original condition with tags can be returned within 14-21 days of delivery.
What sizes are available?
Most styles are available across a full size range - please check each product page for specific sizing.
Are your clothes made sustainably?
Yes. Conditions Apply is committed to sustainable fashion, using eco-conscious materials and small-batch production to reduce environmental impact.
How can I contact you?
You can email info@conditionsapply.co.uk or call us on 0044 207 739 5905.
Still need help? Email info@conditionsapply.co.uk or call 0044 207 739 5905.